Utilizing interactive training techniques, this workshop will provide participants with a new tool (the decision guide) to aid in the constant battle to reduce nursing home hospitalizations based on resident and/or family insistence. Participants will receive a copy of the guide and learn how to train their staff to effectively and efficiently use it to revitalize organizational risk management and quality improvement efforts. Based on experience from a civil money penalty (CMP) grant, this presentation focuses on the lessons learned during implementation of the pilot study phase of the project, which included 16 nursing homes from seven states in the southeastern region of the United States (CMS Region IV). This presentation also will focus on the issues that arose and the best practices that were developed.
Describe the role of resident/family insistence on transfer to the hospital when a change in condition occurs, and how the new decision guide can aid in organizational quality improvement efforts.
Identify how best practices may be applied to your organization’s framework and be used to create operational and financial effectiveness and efficiency to reduce nursing home hospitalizations.
Describe an integrative workflow demonstrating how change implementation influences various contemporary quality improvement activities in long-term care.
Discuss application of content provided to the participants’ facilities.