Accreditation AMDA - The Society for Post-Acute and Long-Term Care Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
Designation Statement: AMDA - The Society for Post-Acute and Long-Term Care Medicine designates this Internet Enduring Material for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
AMDCP Credit Designation: This session has been approved for a total of management 1.0 credit hours toward certification as a Certified Medical Director in Long Term Care (CMD).
Session Description: This session will present information about how long-term care facilities can use high reliability organizing (HRO) practices to help deliver consistent patient care. Specifically, the presenter will discuss using HRO practices and robust process improvement techniques to help manage risk, and address some key challenges such as pressure ulcers, hand hygiene compliance and patient falls.
Identify the risk factors for developing conflicted surrogate syndrome and be able to apply the diagnostic criteria to recognize the syndrome.
Explain concerns of possible misuse of the label “conflicted surrogate” when interacting with difficult family members.
Discuss possible negative outcomes for the family members, residents, staff and the facility if the syndrome is not recognized and well managed.
Construct a care plan for intervention when the syndrome is recognized and describe the roles of the medical director, the director of nursing, the facility administrator, and the ombudsman when the syndrome occurs.