Accreditation The American Medical Directors Association (AMDA) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
Designation Statement: The American Medical Directors Association designates this educational activity for a maximum of 3.5 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
AMDCP Credit Designation: This session has been approved for a total of 3.5 Management credit hours toward certification as a Certified Medical Director in Long Term Care (CMD).
Session Description: All work is a process. Do people in your nursing home ever waste time waiting? Do they ever redo their work? Do the procedures they use waste steps, duplicate efforts, or frustrate you through their unpredictability? Is information that is needed ever lost? Davis Balestracci Jr. summarizes quality improvement in a process-oriented context as, first: Your current processes are perfectly designed to get the results they are already getting and designed to get, with it's corollary: insanity is doing things the way you have always done them while expecting different results and second: the current processes are also perfectly designed to take up more than 100% of people's time working in them, with it's corollary, it is amazing how much waste can be disguised as useful work. If you see any truth and reality in these statements, this session will provide an in depth look at how to start to work towards a better quality improvement process in your facility.
Utilize run charts and control charts to analyze data in your nursing home.
Discuss variation as a component in improving performance through statistical thinking.
Distinguish the difference between process-oriented thinking (Quality Improvement) vs. results oriented thinking (Quality Assurance)
Speakers(s): Leonard Gelman, MD, CMD; Michael E. Maddens, MD, CMD; Matthew S. Wayne, MD, CMD
Disclosure(s): Leonard Gelman, MD, CMD has no financial disclosures to report. Matthew S. Wayne, MD, CMD has no financial disclosures to report. Michael E. Maddens, MD, CMD has no financial disclosures to report.